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Camera Not Detected on Windows Laptop

Updated
If your Windows laptop says your camera isn’t detected, don’t worry; this usually means the camera app needs a quick reset or the system needs to refresh the camera hardware. Follow the steps below to fix this on your Windows laptop.

 

What You'll Need

  • Your Windows laptop 
  • A strong internet connection
  • Your laptop charger

 

Step 1: Restart Your Laptop

This refreshes Windows and reconnects the camera hardware.

  1. Select the Start menu.
  2. Select Power → Restart.

After restarting, open Camera and check if it works.

 

Step 2: Reset the Camera App

This fixes settings issues that can prevent the camera from loading.

  1. Select the Start menu → type Camera → right-click → choose App settings.
  2. Scroll down and select Reset.

Alternatively:

  1. You can also open Settings → Apps → Installed apps
  2. Find Camera
  3. Select Advanced options
  4. Scroll down and select Reset.
Show Screenshot

 

 

Step 3: Check for Windows Updates

HP camera drivers update through Windows. If your system is out of date, the camera might not load.

  1. Select Start → Settings.
  2. Select Windows Update.
  3. Select Check for updates.
Show Screenshot

 

Step 4: Make Sure Apps Have Permission to Use the Camera

Zoom, Teams, and Chrome, etc, all use Windows Camera permissions.

  1. Select Start → Settings.
  2. Select Privacy & security.
  3. Select Camera.
  4. Make sure Camera access and Let apps use my camera are both turned On.

 

Step 5: Run the Windows Camera Troubleshooter

  1. Select Start → Settings.
  2. Select System → Troubleshoot.
  3. Select Other troubleshooters.
  4. Find Camera → select Run.

 

Need Help?

If you run into any problems, Student Technology Support (STS) is here for you:

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