Jextream Hotspot Keeps Restarting or Freezing

What This Means:

Your hotspot turns off and on by itself or becomes unresponsive.

Step-by-Step:

1. Charge it fully

   • A weak battery can cause random restarts.

   • Plug it in for at least 1 hour.

2. Let it cool down

   • If it feels hot, unplug it and let it rest in a cool, dry place for 30 minutes.

3. Do a factory reset

   • Find the Reset hole.

   • Use a paperclip to press and hold it for 15 seconds.

   • This will restore original settings.

Need Help?

If you run into any problems, Student Technology Support (STS) is here for you:

Email: it@campus.edu

Phone: (877) 257-2834

Support Portal: campuswire.com > Tech Help