What This Means:
The screen randomly turns off and back on, or it becomes stuck.
Try This:
Step 1: Charge fully
A low battery can cause restarts. Let it charge for 1 hour.
Step 2: Cool it down
If it feels hot, turn it off and let it sit in a cool, shaded area for 15–20 minutes.
Step 3: Factory reset
Find the RESET hole on the device.
Use a paperclip to press and hold it for 15 seconds.
This wipes it clean and restores factory settings (original password and settings).
Need Help?
If you run into any problems, Student Technology Support (STS) is here for you:
Email: it@campus.edu
Phone: (877) 257-2834
Support Portal: campuswire.com > Tech Help
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