How to Set Up Your Campus Windows Laptop (First Login)

Follow these steps the first time you start your new Campus Windows Laptop. Screenshots are included to help guide you through the process.

Step 1: Select Your Country or Region

Choose United States and click Yes to continue.

Step 2: Keyboard Layout & Skip Second Layout

Choose your preferred keyboard layout (e.g., US) and click Yes. Then, when prompted to add a second layout, click Skip to proceed.

Step 3: Connect to Network

1. If you have a TCL hotspot, make sure it is plugged into your laptop.  Your laptop should recognize the network connection automatically (it may take a few minutes for the hotspot to connect via the wireless network).
2. If you have a standalone hotspot (Jextream) make sure it is turned on and you connect to it via WiFi:

• SSID (Network Name): My Campus Hotspot
• Password: Campus123!

On the left: Select My Campus Hotspot.
On the right: Enter the password, then click Next.

Tip: You must be connected to the internet to continue setup. If your hotspot doesn’t appear, make sure it's powered on and visible.

Step 4: Sign In to Your Campus Computer

Use the account listed in your Welcome Email, but with the domain @pc.campus.edu.

• Example: If your Welcome Email shows tim@my.campus.edu, you will sign in here as: tim@pc.campus.edu

1. Enter your computer login

2. Enter your temporary password

Temporary Password: C@mpus.edu

3. Update your password (first time only)

You’ll now be asked to create a new password.

• Type the temporary password in the “Current password” box.
• Choose a new password you’ll use going forward.

Tip: This login is only for your computer. Use the address listed in your Welcome Email for Gmail and other apps as usual.

Step 5: Device Setup in Progress

After signing in, you'll see a screen that says “Setting up for work or school.” This means your device is getting configured.

The screen shows three phases:

• Device preparation
• Device setup
• Account setup

Allow about 10–20 minutes for this to finish. Your device is installing required settings and apps in the background.

Tip: If this screen doesn't finish in under 30 minutes, try restarting your device. Then sign in again with your @pc.campus.edu account to resume the setup.

Step 6: Set Up Windows Hello for Business (Fingerprint or PIN)

On the laptop you’ll notice a fingerprint sensor located near the trackpad—it looks like a small, square metal pad.

What to Expect Next:

1. Windows Hello Prompt

2. Fingerprint Setup (Optional)

• Tap the sensor repeatedly when prompted.
• You’ll feel a vibration or see progress as your fingerprint is scanned.

3. PIN Setup (Required)

• Enter a secure PIN when prompted.
• This PIN will safeguard your device if you choose not to use biometrics.

Tip: Setting up a fingerprint is optional, but the PIN is required. It’s the fastest way to sign into your computer if you don't opt for biometrics.

Step 7: Welcome to Campus

When setup finishes, you’ll arrive at the Windows desktop. Your apps and shortcuts will already be in place, and your computer is ready to use.

Welcome to Campus!

From here you can:

• Open Chrome from the taskbar.
• Launch Campuswire using the pinned shortcut.
• Use Office apps (Word, Excel, PowerPoint, Outlook, OneNote, Access) already installed.

Need Help?

If you run into any problems, Student Technology Support (STS) is here for you:

• Email: it@campus.edu
• Phone: (877) 257-2834
• Support Portal: campuswire.com > Tech Help